FAQs
Find answers to your most common questions about our products and services.
01.
How do I get in touch for sponsorship information?
For professional player/coach sponsorship inquiries, please email us at: contact@goldstargoalkeeping.com
02.
How do I get in touch for distribution and retailer information?
If you are interested in becoming a distribution or retail partner, please contact us at: contact@goldstargoalkeeping.com
03.
What is your shipping policy?
We offer global shipping on all orders. Standard delivery typically takes 3-5 business days. International shipping typically takes 5-7 business days. Expedited options are available at checkout.
04.
How do returns work?
If you need to return your gloves please email contact@goldstargoalkeeping.com with the following information:
- Name
- Address
- Order Number
- Glove model
- Date of Purchase
- Reason for Return
If this matches our refund & return policy, then we will provide a return form with return shipping details.
05.
How should I care for my gloves?
1. Before Use: Pre-Wash Gloves Under Clean Warm Water to Activate Latex
2. During Use: Occasionally Dampen Gloves to Keep Latex Performing in Its Best Condition
3. After Use: Hand Wash Gloves Under Warm Water Using Thumbs or a Clean Towel to
Gently Clean the Palm. Apply Gentle Pressure With a Towel to Remove
Excess Water and Allow Gloves to Dry Naturally Away From Heat and
Sunlight
06.
Do you offer discounts?
Yes, you can find discounts through our influencer, academy, and pro partners. Additionally, we host seasonal sales on our website.
07.
Where can I find sizing information?
You can find sizing information located in our Size Guide.