Product FAQs
01.
Where can I find sizing information?
You can find sizing information located in our Size Guide.
02.
How should I care for my gloves?
1. Before Use: Pre-Wash Gloves Under Clean Warm Water to Activate Latex
2. During Use: Occasionally Dampen Gloves to Keep Latex Performing in Its Best Condition
3. After Use: Hand Wash Gloves Under Warm Water Using Thumbs or a Clean Towel to
Gently Clean the Palm. Apply Gentle Pressure With a Towel to Remove
Excess Water and Allow Gloves to Dry Naturally Away From Heat and
Sunlight
03.
What material(s) are your goalkeeper gloves made of?
HERE AT GOLD STAR GOALKEEPING, WE USE ONLY GERMAN PRO CONTACT LATEX FOR OUR GOALKEEPER GLOVES.
German Pro Contact Latex is a high-quality palm material specifically designed for goalkeeper gloves. It is renowned for its exceptional grip, durability, and performance, making it a preferred choice among professional and amateur goalkeepers alike.The key characteristics of German Pro Contact Latex include: 1. Grip: The latex used in German Pro Contact offers an outstanding grip, allowing goalkeepers to confidently catch, hold, and control the ball. The quality latex ensures a secure grip, reducing the chances of the ball slipping away. 2. Durability: Our German Pro Contact Latex has exceptional durability, making it ideal for both training and match situations. Its natural durability can be aided by avoiding any unnecessary abrasion against the latex. 3. All-Weather Performance: German Pro Contact Latex performs exceptionally well in various weather conditions. Whether it's a dry day or pouring rain, the latex maintains its grip on the ball, providing consistent performance regardless of the playing conditions. Overall, our German Pro Contact Latex represents a pinnacle of goalkeeper glove latex. Its exceptional grip, durability, and all-weather performance give goalkeepers the confidence to make crucial saves and excel on the field.
04.
Why are your goalkeeper gloves shipped with plastic film on them?
Our goalkeeper gloves are manufactured with professional level latex, thus they come with protective film on them.
Some benefits include:
- To keep the latex on the goalkeeper glove palm fresh
- To protect the latex during production, shipping and storage
- To keep the latex in pristine condition for you, the goalkeeper
05.
How to remove the protectice plastic film from your gloves
- Find a section of the glove where the film has begun to come undone or has loosened
- Gently pull the film off the latex using your fingers
- Avoid pulling too quickly and avoid using any other items (e.g, scissors, tweezers) to prevent damage to the latex
Order FAQs
01.
What is your shipping policy?
We offer global shipping on all orders. Standard delivery typically takes 3-5 business days. International shipping typically takes 5-7 business days. Expedited options are available at checkout.
02.
How can I return an item?
If you need to return your gloves please email contact@goldstargoalkeeping.com with the following information:
- Name
- Address
- Order Number
- Glove model
- Date of Purchase
- Reason for Return
If this matches our refund & return policy, then we will provide a return form with return shipping details.
03.
How should I care for my gloves?
1. Before Use: Pre-Wash Gloves Under Clean Warm Water to Activate Latex
2. During Use: Occasionally Dampen Gloves to Keep Latex Performing in Its Best Condition
3. After Use: Hand Wash Gloves Under Warm Water Using Thumbs or a Clean Towel to
Gently Clean the Palm. Apply Gentle Pressure With a Towel to Remove
Excess Water and Allow Gloves to Dry Naturally Away From Heat and
Sunlight
04.
Do you offer discounts?
Yes, you can find discounts through our influencer, academy, and pro partners. Additionally, we host seasonal sales on our website.
Partnership FAQs
01.
How do I get in touch for distribution and retailer opportunities?
If you are interested in becoming a distribution or retail partner, please contact us at: goldstargoalkeeping@gmail.com
02.
How do I get in touch for sponsorship information?
For professional player/coach sponsorship inquiries, please email us at: goldstargoalkeeping@gmail.com
Fast & Reliable Shipping Options
We understand that when you order your goalkeeper gloves, you want them as soon as possible. That's why we offer global shipping with fast delivery options, ensuring your gear arrives quickly and safely. No matter where you are, we've got you covered.
Fast Delivery for Your Peace of Mind
Receive your order swiftly with our expedited services.
Global Shipping Made Easy & Convenient
Enjoy hassle-free international shipping at competitive rates.
Track Your Order Every Step of the Way
Stay informed with real-time tracking updates.
